Terms of Service

Last Updated May 24, 2022

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (the “user,” the “user’s,” “you,” or “your” ) and This Website (the “Company,” “we,” “us,” or “our”), concerning your access to and use of our website as well as any other of our websites, apps, media forms, media channels, social media pages, platforms, and any other channels linked, or otherwise connected, to us (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of the Terms herein. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

By using our Site and receiving services related to the Site, you also agree to be bound by our Privacy Policy and any supplemental terms and conditions or documents that may be posted on or through the Site from time to time. Such policies are hereby expressly incorporated into the Terms by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms at the top of this section, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The Site is not tailored to comply with industry-specific regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), or similar laws. Additionally, you may not use the Site in any way that would violate the Gramm-Leach-Bliley Act (GLBA).  If your interactions would be subject to, or violative of, such laws, you may not use this Site. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is proprietary and our property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the Site (collectively the “Content”) and the trademarks, service marks, and logos contained therein (collectively the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws, various other intellectual property rights, unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS,” with no implied warranties of any kind, for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) you have the legal capacity to enter into a binding agreement; (2) you agree to comply with these Terms; (3) you are not a minor under the laws of the jurisdiction in which you reside; (4) you will not access the Site through automated or other non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site does not and will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof) in our sole discretion.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other Site Content to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2.  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  5. Use any information obtained from the Site in order to harass, abuse, harm, or interfere with the rights of another person.
  6. Make improper use of our support services or submit false reports of abuse or misconduct.
  7. Use the Site in a manner inconsistent with any applicable laws or regulations.
  8. Use the Site to advertise or offer to sell goods and services.
  9. Engage in unauthorized framing of or linking to the Site.
  10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  12. Delete the copyright or other proprietary rights notices from any Content.
  13. Attempt to impersonate another user or person.
  14. Use the username of another user.
  15. Sell or otherwise transfer your profile.
  16. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  17. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  18. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  19. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  20. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  21. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  22. Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site or use or launch any unauthorized script or other software.
  23. Use a buying agent or purchasing agent to make purchases on the Site.
  24. Make any unauthorized use of the Site, including collecting usernames and/or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mail, or creating user accounts by automated means or under false pretenses.

Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS

The Site may from time to time provide users with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit will be treated in accordance with these Terms. When you create or make available any Contributions, you represent and warrant that:

  1.  The creation, distribution, transmission, public display, or performance; and the accessing, downloading, or copying of your Contributions do not and will not infringe upon the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights, of any third party.
  2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use, and to authorize us and other users of the Site to use, the Contributions, in any manner contemplated by these Terms.
  3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of such identifiable individual person and to enable the inclusion of the identifiable individual person’s name or likeness in your Contributions in any manner contemplated by the Site and these Terms.
  4. Your Contributions are not false, inaccurate, or misleading.
  5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable.
  7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. Actual or potential violation of your representations in items 5-8 shall be determined at our sole and absolute discretion.
  10. Your Contributions do not violate any applicable law, regulation, or rule.
  11. Your Contributions do not violate the privacy or publicity rights of any third party.
  12. Your Contributions do not contain any material that solicits personal information from anyone under the age of eighteen (18) or exploits people under the age of eighteen (18) in a sexual or violent manner.
  13. Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
  14. Your Contributions do not include any offensive comments that are connected to race, national origin, religion, age, political or other affiliation, sex, gender identification, gender expression, sexual orientation, or disability.
  15. Your Contributions do not otherwise violate or link to material that violates, any provision of these Terms, or any applicable law or regulation.

Any use of the Site in violation of the foregoing representations and warranties by you violates these Terms and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide in accordance with our Privacy Policy and your communicated preferences, if applicable.

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without attribution or compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided. You are solely responsible for your Contributions to the Site, and you expressly agree to indemnify, defend and hold us harmless from any and all responsibility related to your Contributions, as well as to refrain from any legal action against us regarding your Contributions.

SUBMISSIONS

You acknowledge, understand and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall exclusively own all rights, title and interest, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment of or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original, violate no rights of third parties, and that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights to your Submissions, and you further agree to indemnify, defend and hold us harmless in the event any third-party claims arise with respect to your Submissions.

THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the substance, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites, or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of the owner of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we shall bear no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall indemnify, defend and hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall indemnify, defend and hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

    SITE MANAGEMENT

    We reserve the right, but are under no obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

    PRIVACY POLICY

    We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is fully incorporated into these Terms. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from the laws applicable in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States in compliance with the United States privacy laws.

    TERM AND TERMINATION

    These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

    We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time, for any reason, or for no reason, without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

    GOVERNING LAW

    These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Business Owner, United States, as applicable to agreements made and to be entirely performed within the USA, and without regard to conflict of laws principles.

    DISPUTE RESOLUTION

    Informal Negotiations
    To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other Party of a Dispute.

    Binding Arbitration
    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL WHICH YOU ARE HEREBY WAIVING. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in the State of Business Owner, United States. Except as otherwise provided herein, the Parties may litigate in court only to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in the State of Business Owner, United States, and the Parties hereby consent to, and waive all defenses of, lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms. In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration
    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief, such Disputes properly belonging before a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    CORRECTIONS
    There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right but are under no obligation, to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
    DISCLAIMER
    THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
    LIMITATIONS OF LIABILITY
    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    INDEMNIFICATION
    You agree to indemnify, defend and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, employees, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    USER DATA
    We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
    CALIFORNIA RESIDENTS
    If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
    MISCELLANEOUS
    These Terms and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or your use of the Site. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of handwritten signatures by the parties.
    EMAIL MAILING LIST

    By creating an account on this website, your email is added to our mailing list. By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about our updates, blog articles, and our services. The subscription to our newsletter service is not mandatory. This site still reserves the right to email you regarding important billing-related matters, security-related updates, platform notifications, terms of services updates, and any important time-sensitive email notifications that are unrelated to our Marketing Newsletters. The frequency of the newsletter issues will be at most monthly unless serious security concerns about our applications will force us to do otherwise. We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. We reserve the sole right to unsubscribe users from our newsletter service, without notice. We will do so with any subscriber we deem registered with fake data or for any reason we deem fit. We will not share or otherwise give away your address. You’ll be able to change your subscription settings or delete it all together anytime. You have the option to opt-out of any emails you receive via an unsubscribe link within the email, by replying to the email, or you can contact us directly.

    CONTACT US

    In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us through our website.

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    Angela Chokran
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    Adrianna went above and beyond to make sure that my place is spotless, despite the fact that my condo association turned off the water in the middle of my appointment! I really appreciate her help and cheerful attitude despite that obstacle on her first visit to clean my place. I will definitely schedule again!

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    Kristeen was amazing! She was very courteous to call me with updates with her arrival. Very kind and work was really impressive. Highly recommend :)

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    February 13, 2024

    Laurie, definetely went above and beyond to make sure our house was spotless before she left. I'm very happy with the service!

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    Stephanie did a great job cleaning our condo. Thanks for the speedy service!

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    Juliana G cleaning was amazing. She works quickly and throughly in her cleaning. I was very pleased with the service, her customer service attitude and spotless house cleaning. First time using a cleaning service, definitely want to have the service on repeat!

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    Logan Knight
    January 6, 2024

    The cleaners who came to my house were really great at doing a deep clean! Plus, the communication between the cleaners and the company was superb!

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    Mark Simpson
    January 6, 2024

    Shannon did an amazing job! She had less than 24 hours notice and came through and exceeded my expectations. Would highly recommend.

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    Patrick Antry
    December 20, 2023

    Amazing service and job well done by Shannon.

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    Francesca O'Malley
    December 13, 2023

    Aubrey did such an amazing job cleaning our house! She went above and beyond and made sure that everything around our house was pristine. It hasn’t been this clean EVER and I’m so much happier in our home now, which is especially important as I work remotely.Thank you so much Aubrey and Real Clean for the wonderful experience. I can’t wait to have her back.

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    Val S
    December 12, 2023

    Real Clean has great staff and is super personable. Shannon has been great with the house and super helpful! Shes effective and communicates wonderfully.

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    Jackie Spens
    December 10, 2023

    Adriana was very thorough! I'd highly recommend her.

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    Chris Udy
    December 7, 2023

    Shannon did a great job!

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    Barb D
    December 7, 2023

    Adriana is a wonderful cleaner and very nice to work with Highly recommended!

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    Chase Anderson
    December 6, 2023

    She did any amazing job! Very thorough.

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    Chase Horning
    December 6, 2023
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    Court Curtis
    November 22, 2023

    Hannah went the extra mile for us. We were doing a deep cleaning before hosting family for thanksgiving and she put a ton of care and time into our home. House is super clean! It’s amazing! Highly recommend Hannah and Real Clean.

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    Bruce James
    November 20, 2023

    Stephanie with Real Clean did a great job. She really went the extra mile!

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    Jaymison King
    November 5, 2023
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    Tricia Taylor
    November 3, 2023

    Fantastic experience. My cleaner went above and beyond what I expected. Definitely recommend!

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    Jon Turcotte
    November 2, 2023

    Stephanie was awesome and everything looks perfect!

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    William Walker
    November 2, 2023

    Real Clean did a great job cleaning our house.

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    Addi Castillo
    October 26, 2023

    Patty was wonderful! My expectations were met and we had nice convos. She went above and beyond and cleaned my trim to make sure my visiting parents are impressed haha.

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    Jordan Smith
    October 24, 2023

    My cleaners were excellent and very professional. Same day service was appreciated.

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    Ryan Arnson
    October 22, 2023

    She did a great job

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    Roman Valenzuela
    October 21, 2023

    Used for move out cleaning. Great job!

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    Gordon Blair
    October 18, 2023

    Adriana did an excellent job on our home. She put in extra effort to some spots that really needed a deep clean. I would recommend her to anyone looking to have their home cleaned.

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    Izack Martin
    October 15, 2023

    We hired them to clean our basement from some tenants we had and it was a mess. Linda did such a stellar job and was super detailed and got even the smallest parts. I would absolutely recommend their services to anyone and would happily hire them again!

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    Jane Williamson
    October 6, 2023

    Adriana is so sweet and warm!! One of the nicest people I’ve ever met. And my house has never been cleaner!! We went with another cleaner a couple months ago, and we were not satisfied, so I’m so glad we found real clean!!

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    Erica Marken
    October 6, 2023

    I had the pleasure of having Adriana do a deep clean of my home. She did an amazing job! She even figured out how to get at a tough stain in my freezer. Too, I appreciated that she was efficient while not rushing through the tasks - she is clearly an experienced cleaner. I have been exceptionally pleased with my experience at Real Clean from start to finish!

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    Terri Anderson
    October 2, 2023

    Adriana was an excellent team leader and a very hard worker getting my move out clean done efficiently and expertly! She is a hard worker that I will definitely hire again!! You can trust her work!!

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    Jason Newton
    September 26, 2023

    Adriana did an amazing job and everything was so clean. I will be using them again soon

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    Meagan Weber
    September 26, 2023

    Shannon did a fantastic job, and the service was very easy to arrange. They were able to accommodate me on short notice to get someone in my home.

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    Atmosphere ASMR
    September 22, 2023

    Shannon did a spectacular job! My home is now spotless and we are excited to move in

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    Carol Reina
    September 21, 2023

    Hanna did a great job!

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    Heather Mansfield
    September 19, 2023

    Stephanie did an AMAZING job cleaning our house so we could get it listed to sell!! She did not miss anything and gave it her all! We will def hire Stephanie for any and all cleanings going forward! Very impressive! Wish I would have taken some pics to share…

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    Sam Beattie
    September 15, 2023
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    Jessica Pyrah
    September 6, 2023

    Real Clean was very responsive and goes above a beyond to ensure their customers are satisfied. This is the first time I used this service and was very impressed. I used them for a move out clean on a rental property and they did fantastic work. Chyanne was my cleaner. She texted me pictures of her work and made sure I was satisfied prior to leaving. Highly recommend her and this company. 5 stars!

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    Lynne Jones
    September 1, 2023

    Adriana is the best. Very pleased with her meticulous cleaning. Highly recommend

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    Amanda Howland
    August 30, 2023

    Adriana cleaned my moms house who has Alzheimer’s. She is normally very upset about people coming into her home but Adriana was kind and patient with her. It was a big job and Adriana tackled it with patience, paying attention to detail and ensuring every surface was touched. It will be much easier to maintain because of the work that she put in. Thank you!

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    karenbluth
    August 29, 2023

    Hannah did a professional clean especially the corners of each room

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    Wendy Thorpe
    August 29, 2023

    EXCELLENT JOB CLEANING!! Could not be happier with the attention to detail, professionalism and service!!

    She did a very good job and I was really amazed with how she was able to completely clean the bath tub. Overall she did a great job!

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    Bryce Smith
    August 26, 2023

    Adriana was incredible! We loved this service and would certainly use again.

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    Max Harnicher
    August 21, 2023
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    F FATHOLLAHIFAR
    August 18, 2023

    Excellent service . The staff was very cooperative and professional.

    Amanda and her sister did an amazing job. Highly recommend them. We are looking to have them come back soon

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    Darrell Thurston
    August 8, 2023

    We were very pleased with the job Stephanie did cleaning our house.

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    Grams Barb
    August 4, 2023

    Adrianna did an excellent job on a deep clean of my home all by herself. I highly recommend her.

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    Khoi Van
    July 30, 2023

    Andrea was phenomenal. She was very thorough and took her time.

    They came in and did a wonderful and professional job ~ Highly recommend this company

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    Katreena Merrill
    July 27, 2023

    Incredible job getting home ready to sell. Was able to fit us in at last minute. Very thorough clean- highly recommend them

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    Sophie Anderson
    July 26, 2023

    Patty was great!! Really thorough and took her time with details!

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    Dustin Lybbert
    July 25, 2023

    She did a great job! Our house was quite the project to tackle but she did so thoroughly. We are very pleased with the completed results.

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    Savannah Watson
    July 22, 2023

    Adrianna did an amazing job! I was very happy with her work!

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    Sheryl Cronin
    July 18, 2023

    Patty was AMAZING and I’m so happy with the clean! I’m looking forward to having her come out again!

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    Mary Ann Rackham
    July 17, 2023

    Adriana, was the most efficient and detail oriented housekeeper I have ever had. I just loved the work she did.

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    Ivory
    July 11, 2023

    Patty did an amazing job. She was professional and responsive. Great quality job!

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    Grant P
    July 3, 2023
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    Jay Grassi
    July 3, 2023

    Was ahead of the game enough to offer to come several hours earlier than originally scheduled! Recommend!

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    Winston Steele
    July 1, 2023

    I would like to say that the Representative, Emily who came by home is very professional, courteous, trustworthy, very Polite and neat in appearance she was on time for her appointment, and most of all she did a very good job of Cleaning my home , thank you Emily and I will surely recommend your company Real Clean to my families and friends

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    Daniel Morey
    June 30, 2023

    Patty did an incredible job! Our house looks brand new!

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    Hannah Sturtevant
    June 27, 2023

    I had a move out cleaning done and Stephanie did an amazing job. I had a lot of questions and Rey was always there for all of them. Super respectful and kind. 10/10 would recommend this business

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    Tex Hammack
    June 20, 2023

    The cleaners were excellent. Going Above and beyond with such short notice.

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    Ofelia Woodring
    June 13, 2023

    Shannon - She is an outstanding cleaning lady. Her work is exceptional. My home is now spic and span, and immaculately clean. She is very courteous, she is sweet and nice. I immediately felt comfortable with her. She has a winning smile. Both my husband and I are pleased with her. We both love her. I would recommend her to others. We would love her to come back when we would need our home to be cleaned again. Thank you.

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    Kallie Connelly
    May 22, 2023

    Best experience with a cleaning service ever. Patti was awesome. Will only use this service now.

    My cleaners were fabulous. They cleaned my stove spotless which has never been done in the 3 years I’ve lived here. Needless to say, that alone wasn’t a simple task. I came home to my house cleaner than it’s ever been. They were so nice to me and my two dogs, as well. Very professional, on time, and did a great job.

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    Erin Nolan
    May 15, 2023

    Shannon did a phenomenal job! Thank you so much!

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    Katie Zampedri
    May 11, 2023

    Real clean was wonderful to work with. Took time, and got a remodeled/construction clean up building ready to go.

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    Marcy Needham
    May 2, 2023

    Shannon was awesome & tireless. Definitely would have her back again.

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    GWEN BARTO
    May 1, 2023

    It was great to meet Malaya. I liked her right away. She explained what she was going to do and the product she was using. She did a great job and and did it quite quickly. Thank you for all your help.

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    Thea Evans
    April 29, 2023

    Hired this company to do a detailed move out cleaning. I can’t say enough about how amazing the service was. Patty did a phenomenal job and did everything we asked. Highly recommend Real Clean and Patty!!

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    Peter McLaughlin
    April 25, 2023

    Cleaning team was effective, efficient, and had excellent attention to detail.

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    Jeila McGuire
    April 21, 2023

    Aubry was fantastic! She was thorough and did a great job. Will definitely call again, and request Aubry. I was impressed! Thank you!

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    Maren Simmons
    April 15, 2023

    I had the best experience with Shannon from Real Clean! She was so unbelievably helpful and I didn’t feel judged for the state of my room. Which I was very nervous about. She made me feel so comfortable and did an amazing job. The 6 1/2 hours that we worked I got overwhelmed multiple times but she would calm me down so that I could continue. Seriously couldn’t have gotten it done with out her! Thank you for all your help!

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    Marianne Li
    April 11, 2023

    She came on time, did a great job of cleaning my house. I really like the results.

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    Brianna Marganti
    April 10, 2023

    Great job!

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    Laura Hare
    April 10, 2023

    Great job

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    Joshua Wittusen
    April 6, 2023

    They did a great job cleaning the house! It was spotless on my walkthrough.

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    Jamie Whiteway
    April 4, 2023

    I recently used this cleaning company for the first time, and I was impressed with their service. They arrived on time for my appointment, communicated well with me throughout the process, and cleaned everything as expected. It's always reassuring when a service provider meets or exceeds expectations, and this cleaning company did just that. I highly recommend them to anyone in need of cleaning services. Their professionalism and commitment to delivering high-quality service make them a reliable and trustworthy option.

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    Durlov
    April 1, 2023

    They were able to schedule a cleaning with me on the same day, which was great. Patty came over to do the cleaning and did a good job overall. I will keep Real Clean in mind for my future cleaning needs.

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    Yue Zhou
    April 1, 2023
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    Caitlin Castaneda
    March 30, 2023

    Very nice and flexible!

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    Tanam Ahmed-Kabir
    March 25, 2023

    Excellent, professional and dedicated to a job well done! They were committed to the highest standards of cleaning. Even came in the middle of a snowstorm. Would definitely give two thumbs up!

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    Jake
    March 24, 2023

    Cleaning crew got everything done well and were respectful of my home

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    Hannah Diniz
    March 23, 2023

    We were very professional and it was a great experience.

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    ruth papasin
    March 23, 2023

    This is the first time having their service. The team was punctual and did amazing job. They treat own apartment just their home. Very professional cleaners. Highly recommeded. Definitely would get their service again. Thank you!

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    Will McCracken
    March 23, 2023
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    Marjorie Smith
    March 22, 2023

    Ordered the service for my sister. The whole team was prompt, respectful, thorough and responsive. We look forward to the repeat service in the coming weeks. I appreciated that we could adapt the options for the family’s needs.